FAQ

 How long will it take to receive my order?

Orders are typically processed within 1–2 business days. Once shipped, standard delivery usually takes 3-6 working days to arive on your location.

2. How can I track my package?

As soon as your order is dispatched, we will send you a confirmation email with a tracking number and a link to monitor its progress in real-time.

3. What is your return and refund policy?

We offer a 30-day return policy. If you aren’t happy with your purchase, you can return the item in its original condition and packaging for a full refund or exchange.

4. Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated and displayed at checkout.

5. Can I cancel or change my order?

To ensure fast delivery, we process orders quickly. If you need to make changes or cancel, please contact us within 12 hours of placing your order.

6. Is my payment information safe?

Absolutely. Our store is powered by Shopify and uses SSL encryption to ensure your credit card details and personal information are 100% secure.

7. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

8. What should I do if my item arrives damaged?

We take great care in packaging, but if your item arrives damaged, please email us immediately with a photo of the product. We will send a replacement at no extra cost to you.

 

9. How can I contact customer support?

We are here to help! You can reach us through our contact form on the website or by emailing our support team directly. We typically respond within 24 hours.